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S
Sarah Heap
Participant
October 21, 2019
Question

Latest InDesign update super slow download

  • October 21, 2019
  • 1 reply
  • 439 views

Just wondering if anyone else is finding the latest Adobe InDesign update super slow to download? Currently only at 28% despite starting the download nearly 90 minutes ago!

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1 reply

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
October 21, 2019

Hello Karla,

I'll be happy to help.

In order to assist you better, I'd need to know the the version of OS and InDesign update. would you be able to help with the details?

Also, please try some of the steps provided on help article: https://helpx.adobe.com/in/creative-cloud/kb/stop-respoding-downloading-apps.html

Looking forward to your response.

 

Regards,
Ashutosh

S
Sarah HeapAuthor
Participant
October 22, 2019

Hi Ashutosh… thank you for gettign back to me. 

 

I am using High Sierra 10.13.6.

 

Shortly after I messaged, the download completed. The progress bar didn't appear to go beyond 25%, but it does appear to have completed it succesfully, though I did have to restart my Mac to get it to run.

 

I will keep a note of your instrcutions in the 'Help' article however and will follow them if I run into the same problems again. 

 

Thanks again for your help.

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