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kyleh35911872
Participant
July 17, 2018
Answered

Linked Images Not Printing

  • July 17, 2018
  • 2 replies
  • 627 views

Windows 10 64-bit

InDesign version 13.0.1

Hello, I'm a sys admin posting on behalf of a web designer.  When I go to print out of ID, the images do not print and are left blank.  There are no link errors in the ID file.  I've tried deleting preferences and re-installing.  Also tried printing from another profile on the machine.  Same issue, no images print.

This is the same file and same printer I have been using for years, and it has always printed.  It was working last week.  As a workaround, exporting to PDF and printing from Acrobat works, but I'm looking for a long term solution.

Any ideas?  This is driving me mad.

    This topic has been closed for replies.
    Correct answer Bill Silbert

    A recent update to Windows 10 apparently installed a different type of print driver that has caused printing problems for many. Microsoft has announced that the next update scheduled for the end of July will fix the problem. I have seen reports that installing an older postscript driver has been successful for some. While you wait for Microsoft to fix it the pdf method you mentioned should at least allow you to print. Many people actually prefer printing from pdfs. I, personally have always preferred printing directly from InDesign so I understand your frustration with this.

    2 replies

    K
    kyleh35911872Author
    Participant
    August 2, 2018

    For those having same issue, I also had to roll back InDesign to 2017 version in order for it to print images again.  In addition to installing latest Windows updates as of 8/2/18.

    EDIT:  Still had issues, but now only on certain files.  The files that still had the problem, I had to click "print as bitmap" in the print settings advanced menu.  Printing images as bitmap seems to have really solved it.  Sorry for sparse, incremental information, the issue seemed to have morphed as we troubleshooted. 

    Bill Silbert
    Community Expert
    Bill SilbertCommunity ExpertCorrect answer
    Community Expert
    July 17, 2018

    A recent update to Windows 10 apparently installed a different type of print driver that has caused printing problems for many. Microsoft has announced that the next update scheduled for the end of July will fix the problem. I have seen reports that installing an older postscript driver has been successful for some. While you wait for Microsoft to fix it the pdf method you mentioned should at least allow you to print. Many people actually prefer printing from pdfs. I, personally have always preferred printing directly from InDesign so I understand your frustration with this.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    July 17, 2018

    I just want to add to my first post that Windows 10 runs updates automatically so it is not unusual to find a situation like you report here where something worked fine last week but doesn't work now.

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