Linked Images Pixelated in PDF and INDD File After Packaging in InDesign 19.5 on Mac OS Sonoma

Update Sonoma to 14.6

Hi @Ashley370870647axd,

I’m sorry to hear you’re having trouble with pixelated images after packaging your files. I understand how frustrating this must be, especially when the links seem to be intact.

Could you please confirm if this issue is limited to a particular file or if it’s happening with multiple files, as you mentioned? It would also be helpful if you could share a screen recording of your workflow, showing the steps leading to the pixelation issue. This will help us understand what might be causing it.

As a solution, please try the following steps:

1. Make sure you’re using high-quality settings (like Press Quality or High Quality Print) in the Export to PDF window to avoid downsampling images.
2. When packaging, ensure the images are relinked from the packaged folder, not the original location.
3. Relink missing files manually: If needed, manually relink the files in the packaged folder to refresh the links.
4. In InDesign, go to View > Display Performance and set it to High Quality Display to ensure images are not previewed at a lower resolution.

Let me know if this helps, and feel free to share the recording so we can dig deeper into the issue!

Best,
Abhishek Rao