Links not working

Hi folks! We're producing a document via an XML import.  The issue we're having is that most of the links inside the imported content are not linkable.  Attached is a perfect test case.  The first link ("public website") works but not the second ("MyW&J").  As you can see, the structure is the same so we're stumped as to why it's inconsistent.

Notes:
- only the first link in the content of the entire document works

- BUT all of the "mailto" links work.

We've checked every imaginable setting for import and Indesign. Any ideas on what to check? Other technotes that might help?   Thanks! Kris