Skip to main content
m.brooks42
Participant
August 1, 2024
Question

Lost all of my work without don't know why!

  • August 1, 2024
  • 2 replies
  • 402 views

I had 7 pages made. They are advertisements for my job. THye just dissappeared when I opened them and recovery is grey. What happened?

This topic has been closed for replies.

2 replies

Robert at ID-Tasker
Legend
August 2, 2024

@m.brooks42

 

Can you post a screenshot of the Layers pallet? 

 

m.brooks42
Participant
August 4, 2024

I already remade them, but I never checked the layers. 

Abhishek Rao
Community Manager
Community Manager
August 16, 2024

Hello @m.brooks42

 

I hope you are doing well. 

 

We would like to follow up on the status of the issue. Are you able to resolve the issue by following our expert's advice? 

 

Please feel free to update the discussion if you need any further assistance. We would be happy to help. 

 

Thanks, 

Abhishek Rao

Bill Silbert
Community Expert
Community Expert
August 2, 2024

You'll have to give more details about your situation in order for anybody to help. What exact operating system and what version of InDesign are you using? Did you do frequent saves while working on the ads? Are you working on your hard drive or on a server of some kind? Did this happen with a single document or are you unable to save anything? Have you tried turning off GPU Performance in your InDesign preferences just in case this is actually a "screen thing" (I know that is an extremely remote possibility but it's certainly worth a try).

m.brooks42
Participant
August 4, 2024

Sonoma 14.5 OS. Yes, I typically save, but I had health problems that did make me distracted. Working on my hard drive. It only happened to the one file. I've tried resetting preferenes in the past, but not for this. I already remade the ads so I can't really test any of that.