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Participating Frequently
April 2, 2025
Question

Lost indesign files

  • April 2, 2025
  • 6 replies
  • 743 views

I've been working on a web document on indesign, but when I opened it today, several of my files were gone including the document. I tried looking through the recovery file but it won't open on indesign and I'm really not sure what else I can do. It has been regularly autosaved and indesign hasn't notified me of any missing or corrupted files. Does anyone have any advice?

6 replies

Robert at ID-Tasker
Legend
April 2, 2025
quote

[...] It has been regularly autosaved and indesign hasn't notified me of any missing or corrupted files.


By @._natalie_.

 

Unfortunately, there is no "autosave" in InDesign.

 

Participating Frequently
April 3, 2025
I think they might just be lost then, but I haven't had trouble with them
disappearing before.
leo.r
Community Expert
Community Expert
April 3, 2025

Is it possible you were using the discontinued Creative Cloud Sync services:

https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

Dave Creamer of IDEAS
Community Expert
Community Expert
April 2, 2025

You say it was regularly autosaved, but did you actually SAVE it? That's not the same as autosave.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Robert at ID-Tasker
Legend
April 2, 2025
quote

You say it was regularly autosaved, but did you actually SAVE it? That's not the same as autosave.

 

By @Dave Creamer of IDEAS

 

Sorry, can't upvote your post...

 

Barb Binder
Community Expert
Community Expert
April 2, 2025

Hi @._natalie_.:

 

I know this is stressful but InDesign doesn't delete files so let's try to figure out what happened. Sharing additional details would be very helpful: 

  • What does "It has been regularly autosaved" mean? Are you referring the about-every-minute mini-save to the InDesign Recovery folder? Those temp files are deleted when we save so we typically only access them after a crash. Did InDesign crash with the file open?
  • If you did crash, you may not see the list of recent files on the Welcome screen—which makes some people think the files are gone. You just need to locate them on your drive and reopen them manually. 
  • Letting us know where the files were saved will also be helpful, as will seeing what error message comes up when you try to open the file in the recovery folder.

 

~Barb

~Barb at Rocky Mountain Training
jmlevy
Community Expert
Community Expert
April 2, 2025

I'm really not sure what else I can do.

Don't you know where you saved your files? Did you try to find them using file explorer (Windows) or the Finder (Mac)?

Participating Frequently
April 2, 2025
I've tried searching my computer (macbook) for the files, but only a
document from last year shows up when I do that.
Robert at ID-Tasker
Legend
April 2, 2025

@._natalie_.

 

Unfortunately, if you don't have a proper backup copies...

 

Abhishek Rao
Community Manager
Community Manager
April 2, 2025

Hi @.natalie.,

 

Just to clarify, are you unable to find the entire document, or is the file there but missing its content (like objects from the spreads)?

Also, were your files saved locally on your computer, an external drive, or Creative Cloud? Could you try searching for the file name in your system’s search bar to see if it may have been moved? Additionally, could you share your InDesign version and OS details?

Looking forward to your update. 

 

^
Abhishek

Participating Frequently
April 2, 2025
Hi, thank you for replying, I'm unable to find the whole document. I think
they were saved either on my computer or creative cloud. I have tried
searching my computer, but those files don't turn up. I have InDesign 20.0,
and MacOs Sequoia.