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Prelude Clubhouse
Participant
July 19, 2021
Question

Mac and PC compatibility

  • July 19, 2021
  • 2 replies
  • 212 views

Everything I'm seeing online says that InDesign should be cross compatible with PC and Mac, but when my colleague opens an InDesign file on her PC that was designed on my Mac computer, it changes the formatting by deleting all the spaces in the document. Anyone else have this trouble and have tips on how to fix?

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2 replies

E
Community Expert
Eugene TysonCommunity Expert
Community Expert
July 19, 2021

Probably a different version of the font with different metrics.

Ensure you're using the same font.

You can package the indesign file and include fonts - it will create a subfolder for fonts.

Retaining the file structure on both sides PC and Mac will ensure that both computers use the same fonts. 

 

If it still isn't working - it's probably due to compatibility of the font across Mac and PC.

 

In that case you should try for Open Type Fonts.

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    July 19, 2021
    Not without real details. How about you start by telling us what version of InDesign you are both using as well as some screenshot showing us the problem.

    If you want me to guess, I'd go with a font issue.
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