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Mac Indesign 21.4.1 Undo/Redo does not work. Plus stability issues. Never had stability and lagging issues with Indesign until last couple updates. Very frustrating and complicates my workflow..

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Mac Indesign 21.4.1 Undo/Redo does not work. Plus stability issues. Never had stability and lagging issues with Indesign until last couple updates. Very frustrating and complicates my workflow. Need to force quite often as well. Bad update. I am thinking about reinstalling earlier versions.

J

Jera*muCorrect answer

Participant

I think I figured out what might have been causing the problem. I read a little troubleshooting page and saw that too many fonts could lead to this. I think that somehow InDesign has been installing fonts in the background even though I wasn’t aware of it. Maybe I accidentally selected this in the past, and then it continued? Not sure, but when I deleted a bunch of unnecessary fonts, the lag went away. Thank goodness! Thanks for your reply.

J

Jera*muCorrect answer

Participant

I think I figured out what might have been causing the problem. I read a little troubleshooting page and saw that too many fonts could lead to this. I think that somehow InDesign has been installing fonts in the background even though I wasn’t aware of it. Maybe I accidentally selected this in the past, and then it continued? Not sure, but when I deleted a bunch of unnecessary fonts, the lag went away. Thank goodness! Thanks for your reply.

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jemmaB

Inspiring

How do we delete fonts? I have a font management system but there are tons of system fonts I don’t use. I hope they fix this bug, not having Undo is a pain!

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Jera*mu

Participant

My redo undo has been fixed, but I am experiencing major lag since the last update. When I move from one document to another, it takes much longer than it would before. Am I the only one experiencing this?

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Abhishek Rao

Community Manager

Hi @Jera*mu,

Thanks for the update. I'm glad to hear the Undo/Redo issue has been resolved, though I'm sorry you're now experiencing significant lag when switching between documents.

To help narrow this down, could you please confirm whether the lag occurs with all documents or even with two brand-new blank documents? Also, are your documents stored locally or on iCloud Drive, Dropbox, OneDrive, a network location, or an external drive? If they're not stored locally, please try copying them to your Mac's internal drive and test again.

It would also be helpful if you could let us know approximately how many documents are open, their page count, and whether you're working with packaged documents. If possible, please share a short screen recording demonstrating the behavior so we can investigate further.

Thanks,
Abhishek

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jemmaB

Inspiring

HI- I have the current OS and current InDesign and still can’t use ‘undo’ and also, for some odd reason, the ‘select’ tool on top always appears as the magnifying glass icon. So weird. Please fix the undo issue!

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CatfromCT

Participant

I am having the exact same issues. Apparently Adobe are aware of the problem. So frustrating indeed.

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Abhishek Rao

Community Manager

Hi @CatfromCT,

Sorry to hear you're experiencing the same issue. We understand how disruptive this can be.

Could you please confirm your macOS version and try resetting your InDesign preferences by following the steps at the bottom of this article: https://helpx.adobe.com/indesign/using/setting-preferences.html. After that, restart InDesign (or your Mac) and check if the issue persists.

As we haven't been able to reproduce this issue internally yet, it would really help our investigation if you could share the requested diagnostic information by following the instructions in this tracking thread: https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7543173#post7543173. If possible, please also include a screen recording demonstrating the issue so we can better understand the behavior and help identify the root cause.

Looking forward to your update.

Abhishek

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Abhishek Rao

Community Manager

Hi @grega72738645,

I'm sorry to hear you're running into these issues. I understand how frustrating it is when Undo/Redo stops working and the application becomes unstable, especially when it interrupts your workflow.

Could you please confirm your macOS version? Also, please try resetting your InDesign preferences manually by following the video at the bottom of this article: https://helpx.adobe.com/indesign/using/setting-preferences.html, then restart InDesign (or your Mac) and let us know if the issue persists.

If you're still experiencing the problem, please share the requested diagnostic information by following the instructions in this tracking thread: https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7543173#post7543173. If possible, please also share the screen recording here so we can better understand the behavior and assist with the investigation.

Looking forward to your update.

Abhishek

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grega72738645Author

Participant

UPDATE: Reinstalled version 21.3 and it’s a lot better. I’ll be staying away from these updates for a while.

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grega72738645Author

Participant

I am thinking about reinstalling earlier versions.