Skip to main content
S. Lallier
S. Lallier
Participant
September 19, 2019
Question

mailto: hyperlink created in InDesign doesn't work in Exported PDF

  • September 19, 2019
  • 4 replies
  • 549 views

Bonjour, 

 

J'ai créé une invitation dans Indesign (pdf interactif) où les gens pourront répondre. 

J'aimerais par contre qu'ils puissent envoyer la réponse directement dans mon courriel.

Mais quand je fais l'action d'envoyer "submit form" avec le URL mailto:... ça ne fonctionne pas.

Est-ce que je m'y prend de la bonne façon?

 

 

{Renamed by MOD}

This topic has been closed for replies.

4 replies

Srishti_Bali
Srishti_Bali
Legend
September 27, 2019

Hi Janick,

 

Thanks for reaching out. I am hopeful that the issue is resolved by now. If not, could you please confirm which application is set as a default app for Email?

 

     

 

Also, please share OS and version of InDesign/ Acrobat you are working on. We’re here to help, just need more info. 

 

Regards,

Srishti

 

 

Srishti_Bali
Srishti_Bali
Legend
September 27, 2019

Hi Janick,

 

Thanks for reaching out. I am hopeful that the issue is resolved by now. If not, could you please confirm which application is set as a default app for Email?

 

     

 

Also, please share OS and version of InDesign/ Acrobat you are working on. We’re here to help, just need more info. 

 

Regards,

Srishti

 

 

Barb Binder
Community Expert
Barb BinderCommunity Expert
Community Expert
September 20, 2019

You can use your gmail account. 

 

~Barb 

~Barb at Rocky Mountain Training
    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    September 19, 2019

    Hi Janick:

     

    It sounds like it, but screen shots will back that up.  For me, this button in InDesign:

    does initiate an email in Acrobat after the InDesign file is saved as an interactive PDF. And do you have email set up from within Acrobat? (Preferences > Email accounts).

     

    ~Barb

    ~Barb at Rocky Mountain Training
    S. Lallier
    S. LallierAuthor
    Participant
    September 19, 2019
    Merci beaucoup. Non je n'ai pas de courrier électronique configuré à partir d’Acrobat, mon courriel est un gmail. Dois-je m'en configurer un autre?
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices