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Atapp
Inspiring
November 10, 2022
Question

Memory problem with InDesign 2023 Quicklook feature

  • November 10, 2022
  • 2 replies
  • 3814 views

I'm using MacOS Ventura and I keep my work computer turned on 24/7 so I can connect to it from home. 

I found a memory leak in the new InDesign Quicklook feature.

 

I was experiencing sluggishness like when memory runs out but couldn't see that I was doing something I haven't done before. There's 24 GB RAM in my Mac and it seldom runs out.

 

I had a look at the Activity Monitor and saw the InDesign Quicklook plugin using almost 7 GB RAM!

I force quit it and it restarts at about 250 MB RAM. Now it's 3-4 days later and it's up to 1 GB RAM. Looks like it's slowly eating up memory and since I dont turn off my Mac it builds up.

 

Posting this as a heads up to others. Don't know how to send in a bug report to Adobe but maybe someone here knows about that?

 

Back at 1 GB RAM after a few days

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    2 replies

    R
    Ryan5CDC
    Participant
    September 10, 2024

    I have been having this problem on a new Macbook Pro Nov 2023. It is primarily with the InDesign PDFs when previewed with the QuickLookUIService - I tried the solution to turn of this extension and it seems to have helped aleviate some of the problem. Still some PDFs associated to the InDesign file are using increased RAM as monitored in the Activity Monitor. For now it appears to be this connection between Indd and QuickLook spotlight. After several unexpected crashes with the App Memory (which never happened before on my older 2016 Macbook) I think this may be one solution. They should really forewarn about this. It is unexpected for a new laptop thats supposed to be more powerful. Any other solutions would be greatly appreciated.

    R
    Ryan5CDC
    Participant
    September 10, 2024

    ... Side note. I just discovered that OUTLOOK also has severe issues in the 'Preview' of files in the app. Anyone know how to fix that? Good grief!! It crashed without even a second to force quit. 

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    November 10, 2022

    Having been a longtime InDesign user I had never heard of an InDesign Quicklook feature.

     

    A search suggests it's a Markzware extension:

     

    https://markzware.com/id-util/get-quicklook-finder-previews-adobe-indesign-files-id-util-macos/

     

    Is that what you have installed? If so, you should contact Markzware.

    A
    AtappAuthor
    Inspiring
    November 18, 2022

    Sorry, I assumed everyone had read the release notes for inDesign 2023.

    So it's built in now.

    https://helpx.adobe.com/indesign/using/whats-new/2023.html#doc-preview

      Steve Werner
      Community Expert
      Steve WernerCommunity Expert
      Community Expert
      November 18, 2022

      Adobe doesn't call it QuickLook. In their documentation, it's just the ability to preview documents. The name confused me. I don't spend much time using features about my Mac's memory and have never experiended memory problems.

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