Menu bar disappears

Forum|Forum|7 years ago
November 17, 2018
4 replies
2946 views

hello,

when I am in a document (Indesign or Photoshop) and I want to save the document.

As soon as I want to press "File" the menubar disappears.

How to solve this...?

This topic has been closed for replies.

Correct answer HenrikeMeij

Hello,

i don’t know what happened, but everything works fine now.....

thanks for all the replies and help.

H

HenrikeMeijAuthorCorrect answer

Participant

Hello,

i don’t know what happened, but everything works fine now.....

thanks for all the replies and help.

H

HenrikeMeijAuthor

Participant

Thanks.

Troubleshoot help didn't do the job.

Adobe Prerelease didn't do the job either.

I can work in it but as soon as I want to press the top bar (File / Edit / Layout....) the bar jumps away and I find the bar from Finder.

This happens in all my adobe programs (Photoshop, Illustrator)...

barbara_a7746676

Community Expert

Perhaps your graphics card is causing the issue. You could check if there are any updates for your card or check Preferences to see if GPU is turned on or off.

barbara_a7746676

Community Expert

If resetting preferences doesn't work, it may be a bug. Adobe is working on a bug fix for InDesign CC 2019 that wil be released soon. You can download the pre-release at Adobe Prerelease

Installing the pre-release solved some of the issues that I was having.