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Inspiring
February 12, 2018
Question

Menu system doesn't work

  • February 12, 2018
  • 3 replies
  • 4199 views

When I click any menu item in the top, for instance File, Edit, Layout etc I get the drop down list BUT when I try to move down in the menu it skips to menu that is left of it! So never get to explore the menues with my mouse. Is this some new surprise from Adobe in last update too? 

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    3 replies

    New Participant
    October 22, 2018

    I am having a similar issue. If I click the File, Edit, or Layout menu and then move the mouse down, the selected menu closes and the Window menu opens. This does not occur in other menus, and it only occurs in one of my three monitors (the largest). I can still navigate with the arrow keys, if necessary.

    I have already tried clearing my preferences.

    I have version 13.1 x64 and am running Windows 10.

    Brainiac
    February 12, 2018

    When you reply to a message in your inbox, using the web interface (desktop version), there is no way to direct a reply to a particular message. This reply says it is to "perrybrus". This seems a bit of an oversight if message threading was intended to be important. I pay no heed to it.

    Derek Cross
    Community Expert
    February 12, 2018

    Which version of InDesign and OS?

    Have you tried resetting your InDesign preferences?

    perrybrusAuthor
    Inspiring
    February 12, 2018

    There's nothing to resett cause the installation is brand new. I just started a new job so the CC installment is brand new. I'm on Windows 10, latest version. The software is acting like it's hijacked by some funny person pulling everything in the opposite direction. It's EVERYWHERE. Menues, zoom tool, hand tool, etc

    Derek Cross
    Community Expert
    February 12, 2018

    The latest version is 13.0.1 – is that what you have?

    Try this:

    Close InDesign. Then hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and relaunch InDesign. Respond in the affirmative to the dialog asking if you really want to replace the preferences.

    Also try unticking GPU Performance.