Sorry to hear about this. Please contact Adobe assisted support (https://helpx.adobe.com/support.html ) for remote troubleshooting of this issue on your machine. Support team will be able to work on your computer on a live session. Click on the chat icon at the bottom right of the page to begin conversation with them. Hope it helps. Thanks!
Parece que con las actualizaciones el problema se ha resuelto. Siento mi impaciencia en comentarios anteriores. Gracias por todo. Saludos,