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Mis archivos de panel de control de publish online ya no se ven

Forum|Forum|1 year ago
November 14, 2024
2 replies
276 views

Tengo algunos archivos publicados online y cuando hago click al enlace para ver cada uno, solo se ve blanco.

Los archivos y sus nombres siguen apareciendo en el panel de control pero al hacer click en los enlaces no hay nada.

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Correct answer Abhishek Rao

Hi @isabela59185144,

Thank you for reaching out to the community!

To better assist you with this issue, could you please let us know which version of InDesign you’re currently using and the details of your operating system? Additionally, it would be helpful if you could explain in more detail what you mean by the files being "no longer visible." For instance, when you click on the links, do you encounter any error messages, such as a 503 error, or does the page simply remain blank and white? Confirming these details will give us a clearer picture of the issue and help us identify potential solutions.

We appreciate your patience and look forward to assisting you further!

Thanks,

Abhishek Rao

I

isabela59185144Author

Participant

Por arte de magia vuelve a funcionar y no sé cual ha podido ser el problema, pero hemos estado bastantes horas sin poder acceder a ellos

Abhishek Rao

Correct answer

Community Manager

Hi @isabela59185144,

Thank you for reaching out to the community!

To better assist you with this issue, could you please let us know which version of InDesign you’re currently using and the details of your operating system? Additionally, it would be helpful if you could explain in more detail what you mean by the files being "no longer visible." For instance, when you click on the links, do you encounter any error messages, such as a 503 error, or does the page simply remain blank and white? Confirming these details will give us a clearer picture of the issue and help us identify potential solutions.

We appreciate your patience and look forward to assisting you further!

Thanks,

Abhishek Rao

I

isabela59185144Author

Participant

Hola! No aparecía ningún código de error, al abrir el documento se veía solo blanco. Mi versión de adobe indesign es 18.5.4. Ahora se ha solucionado solo y puedo ver todos mis documentos...

Abhishek Rao

Community Manager

Hi @isabela59185144,

Thank you for the update! I’m glad to hear that the issue has resolved itself and you can now see your documents again. Sometimes these problems can be temporary and may resolve on their own, possibly due to server updates or adjustments.

If you experience this issue again or have any other concerns, please don’t hesitate to reach out. We’re here to help.

Thank you for your patience and understanding!

Best,

Abhishek Rao

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