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Participating Frequently
April 1, 2026
Question

Mise à jour InDesign 21.3 - Windows 11

  • April 1, 2026
  • 2 replies
  • 50 views

Bonjour, je viens de tester la mise à jour InDesign 21.3 sur Windows 11. J’ai une petite fenêtre rouge en bas d’écran qui me demande de tenir Windows à jour. Je ne peux pas fermer cette fenêtre rouge. Et comme je suis dans une grande entreprise, je n’ai pas la possibilité d’intervenir sur Windows, c’est une version imposée par l’entreprise et sécurisée. Je ne peux pas non plus quitter InDesign qui me dit qu’il y a une tâche en arrière plan, mais si j’ouvre la fenêtre “tâches en arrière plan” ,il n’y a rien. Je viens donc de revenir à la version 21.2 qui fonctionne sans problème. Une solution ?

    2 replies

    Abhishek Rao
    Community Manager
    Community Manager
    April 1, 2026

    Hi ​@MONSIEUR5C34,

     

    Thanks for sharing the details and sorry to hear that you experience this issue. Could you please share a screenshot or a short screen recording showing this in action, as requested above? That will help us better understand exactly what’s appearing on your screen and how it’s behaving.

    In the meantime, I’d also recommend resetting InDesign preferences manually by following the video at the bottom of this article:
    https://helpx.adobe.com/indesign/using/setting-preferences.html

     

    Please try this and let me know how it goes, and feel free to share the recording so we can take this further if needed.

    Abhishek

    Community Expert
    April 1, 2026

    Can you share the screenshot of what you are seeing. That would help to understand the problem better.

    -Manan
    Participating Frequently
    April 2, 2026

    Hi, voici les captures d’écran dans l’ordre :
    La 1ère apparait au lancement de InDesign
    La 2e (la rouge) apparait si on veut enregistrer
    La 3e si on veut quitter InDesign

     

    Abhishek Rao
    Community Manager
    Community Manager
    April 3, 2026

    Hi ​@MONSIEUR5C34

     

    Thanks for sharing the screenshots, that really helps clarify what you're seeing.

    The red prompts you’re encountering were introduced in InDesign 21.3 to help users avoid issues like Error 2 or crashes when saving files, especially when working with synced locations. You can read more about this here:
    https://helpx.adobe.com/in/indesign/kb/error-2-or-crash-during-file-save-operations.html

    That said, these prompts are not intended to block you from working or prevent you from closing InDesign, even if Windows updates cannot be applied due to company restrictions.

    Since you're also seeing the app not closing due to a background task that isn't visible, I'd like to investigate this further. Could you please share a crash dump by following the steps in this article?
    https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html

     

    I look forward to your update, and I'll take this forward with the team.

    Abhishek