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M
mirza h
Participant
June 21, 2018
Answered

Missing text in prefrences dialog box

  • June 21, 2018
  • 2 replies
  • 702 views

Hello all,

After reinstalling windows and apps, I have problem with the text in dialog boxes in indesign cc 2018. Text is truncated and there are three dots in the end of the line. How can I restore full text again? I trashed prefs, but no help. Please check image below. Thanks!

    This topic has been closed for replies.
    Correct answer Bill Silbert

    Problems within Panels and Dialogs can many times be fixed by trashing your InDesign Cache Files (which is not the same as trashing preferences).

    To do so:

    For Macintosh Users: With InDesign closed launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire file “Adobe InDesign”. I find that deleting the cache file completely leads to a lasting change. 

    For Windows Users: On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

    2 replies

    M
    mirza hAuthor
    Participant
    June 22, 2018

    Many thanks, Bill. It worked

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    June 22, 2018

    Happy to help.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity ExpertCorrect answer
    Community Expert
    June 21, 2018

    Problems within Panels and Dialogs can many times be fixed by trashing your InDesign Cache Files (which is not the same as trashing preferences).

    To do so:

    For Macintosh Users: With InDesign closed launch a Finder Window in column view and click on your home folder. With the Option Key pressed choose Library from the Finder Go Menu. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire file “Adobe InDesign”. I find that deleting the cache file completely leads to a lasting change. 

    For Windows Users: On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

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