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marielles86115816
Participant
October 3, 2017
Question

mp4 to indesign

  • October 3, 2017
  • 2 replies
  • 5062 views

Hi!

I can not import my mp4 file to InDesign CC 2017 trial. I get a message "Import failed". What could be the problem?

    This topic has been closed for replies.

    2 replies

    J
    Community Expert
    Jeffrey_SmithCommunity Expert
    Community Expert
    October 3, 2017

    Most likely this video's codec is incompatible for Indesign import. You will need to use a video utility to convert video and with H.264 codec.

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    October 3, 2017

    You can use the Adobe Media Encoder which comes installed with InDesign and a Creative Cloud subscription.

    jom56066842
    jom56066842
    Participant
    January 11, 2024

    I've opened my MP4 file (that won't import into indesign giving me the error message of 'Import Failed') in Media Encoder and it's telling me the file is H.264, what do I convert it to so it's compatible with Indesign?

     

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 3, 2017

    Does it work with other files or does it fail with all MP4 files?

    M
    marielles86115816Author
    Participant
    October 3, 2017

    i´ve tied with mp4 file from sketschup, could that be the case?

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    October 3, 2017

    If you want to put the file on dropbox and post a link someone will take a look.

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