Skip to main content
Inspiring
November 11, 2020
Question

Multiple Bugs In Indesign v16

  • November 11, 2020
  • 2 replies
  • 321 views

Hi! I've been having some trouble with Indesign. 

 

-I've accidentaly installed both the v16 and the 15.3 versions. whenever I open a file, it randomly opens with either version. For example: I've created a file in version v16. I open again, but it automatically opens in v15.3, and says that I should download the newer version of Indesign to work on my file

-I've tried removing the v15.3 of my computer, but everytime I try to uninstall it, a pop up message tells me to close the application and try again, and I don't even have indesign open in the moment.

 

-Another thing that's happening: If i click a specific indesign file, indesign doesn't start. I have to open the indesign app, and select the file from my computer. Sometimes, even when I click the indesign app itself nothing happens.


How can I fix this?

thanks!

This topic has been closed for replies.

2 replies

Derek Cross
Community Expert
Community Expert
November 11, 2020

Have you tried uninstalling and reinstalling the Creative Cloud app first?

Participant
November 12, 2020

It's also not possible to uninstall the Creative Cloud App.

Derek Cross
Community Expert
Community Expert
November 11, 2020

You can uninstall versions via the drop-down menu in the Creative Cloud app:

 

Inspiring
November 11, 2020

Yes I know. but everytime I try to do that, a pop-up message tells me to close the indesign aplication, even though it's never running when I try to uninstall it.

Participant
November 11, 2020

Hi!

Same problems here! Is there any solution?

Regards

Mareike