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Participant
Mar 2, 2021 3:00 PM UTC
Answered

My CHARACTER Palette is not showing anything in it. Not sure why? Please help!!!

All of the suddent, my CHARACTER window is not showing anything, the font, size, all of that is an empty window. I am working in WOndows. Any suggestions????

 

BobLevine
BobLevineCorrect answer
Community Expert
Mar 2, 2021 3:15 PM UTC

Empty panels are indicative of corrupt preferences. Resetting them is the way to fix it.

Adobe InDesign: Rebuilding Preferences and Cache Files – Rocky Mountain Training

13 replies

Barb Binder
Community Expert
Community Expert
Mar 2, 2021 3:53 PM UTC

My suggestion is to work through the post in order. Try the keyboard shortcut. Did it work? If so, great! Back to work.

 

If not, continue with deleting/renaming the files and folders outlined in the bottom half of the post. 

 

~Barb 

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~Barb at Rocky Mountain Training
BobLevine
Community Expert
BobLevineCommunity ExpertCorrect answer
Community Expert
Mar 2, 2021 3:15 PM UTC

Empty panels are indicative of corrupt preferences. Resetting them is the way to fix it.

Adobe InDesign: Rebuilding Preferences and Cache Files – Rocky Mountain Training

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Participant
Mar 2, 2021 3:35 PM UTC

Hi Bob - Thank you for responding - I am going to try and do this, always super nervous about deleting stuff, praying InDesign works afterwards! Which way do you suggest workes better, trying the keyboard shortcut or doing it manually?

 

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BobLevine
Community Expert
Community Expert
Mar 2, 2021 3:43 PM UTC
Two roads to the same destination.
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