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doris21871003gdz6
Participant
Jul 31, 2026 6:06 AM UTC
Question

"My Creative Cloud Standard plan includes InDesign. It appears in my Adobe account, but InDesign does not appear in the Creative Cloud Desktop app for installation."

"My Creative Cloud Standard plan includes

InDesign. It appears in my Adobe account, but InDesign does not appear in the Creative Cloud Desktop app for installation."

    5 replies

    nik.m
    Community Manager
    Community Manager
    Aug 25, 2026 12:13 PM UTC

    Hi ​@doris21871003gdz6, just wanted to follow up and check whether you were able to install InDesign or are still experiencing the same behavior. Did any of the suggestions shared by our experts or my colleague help resolve the issue?

    Please let us know, and we’ll be happy to assist you further if needed.

    Thanks,
    Nikunj

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    Mike Witherell
    Community Expert
    Community Expert
    Jul 31, 2026 11:26 AM UTC

    It also has to be clicked on in the Creative Cloud app in order to install it. On my Creative Cloud app, under the All Apps tab, InDesign is at the very bottom of a long list of software.

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    Mike Witherell
    BobLevine
    Community Expert
    Community Expert
    Jul 31, 2026 10:57 AM UTC

    Does your computer meet the system requirements?

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    Abhishek Rao
    Community Manager
    Community Manager
    Jul 31, 2026 9:28 AM UTC

    Hi @doris21871003gdz6,


    Thanks for reaching out, and I'm sorry you're experiencing this issue.

    Adding to the expert's suggestion, could you also please try refreshing the Creative Cloud Desktop app by following the troubleshooting steps in the articles below and let us know if that helps?

    https://adobe.ly/4h2GbX2

    https://adobe.ly/4fIIo7w

    Also, could you please confirm whether InDesign appears in the Creative Cloud web app when you're signed in with the same Adobe ID?

    https://adobe.ly/4hBjE3O


    Please let us know the outcome, and we'll be happy to investigate further if the issue persists.

    Abhishek

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    Community Expert
    Jul 31, 2026 6:11 AM UTC

    What does it show? Make sure you are logged in via the correct Adobe ID which has the subscription. Log out from Creative Cloud Desktop app and then log back in

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    -Manan