Navigating through a Document

It could also be a problem with your Indesign Cache files (which are different than preferences). Deleting caches can cure issues that occur within panels.

To delete caches:

For Macintosh Users: The User Library folder in which InDesign’s cache files are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the “Caches” folder. Within the Caches folder find and delete the entire folder “Adobe InDesign”. I find that deleting the InDesign cache folder completely leads to a lasting change.

For Windows Users: On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

Note to Barb Binder: Your post wasn't visible to me when I was writing my post, even though apparently it was posted two hours before mine. It only showed up when I hit "Save Reply".

Hi Loretta:

I suspect that resetting preferences as per Steve's answer above will solve both this issue, and the one about moving pages that you asked yesterday.

If it doesn't, you can go further by deleting the InDesign cache files. Let us know and we can provide additional instructions.

~Barb

Try restoring your InDesign preferences. Description of how below:

Trash, Replace, Reset, or Restore the application Preferences