New Bug?: Buttons and Forms Panel not showing correct info

Forum|Forum|3 years ago
October 10, 2022
1 reply
307 views

I'm trying to finalize a multi-document soon-to-be interactive PDF by ensuring all the buttons are named and described correctly, and all images include alt text in InDesign.

All of a sudden (just started this morning) the Buttons and Forms panel stopped showing the correct information when a button is selected. It just says it's a button with no action or name assigned.

I restarted my machine and it started working properly again for like 3 minutes, now it's doing the same thing... I need to finish this today—any fixes?

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Correct answer BobLevine

This is typical of corrupt preferences. Reset them.

On a separate note, be aware that interactive PDFs are nothing but a crapshoot and unless you can force people to use Acrobat or Reader on a desktop to view them you'll likely have a lot of complaints.

BobLevine

Correct answer

Community Expert

This is typical of corrupt preferences. Reset them.

On a separate note, be aware that interactive PDFs are nothing but a crapshoot and unless you can force people to use Acrobat or Reader on a desktop to view them you'll likely have a lot of complaints.

rebeccac32190266Author

Participant

I super appreciate the quick response! So far it's working.

And yes, I have concerns re:PDF format, but unfortunately a website is a security concern and most folks would struggle with a ePub reader. I was hoping it would function ok in a web browser though. It's just hyperlinks to different places within the document, or URLs.

BobLevine

Community Expert

A website is a security concern but you want to be able to read the PDF in a browser?

You know this project better than I do, but that makes zero sense to me and with all the browsers and platforms out there, you might want to sacrifice a goat before you send this thing out.

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