Skip to main content
Participant
July 10, 2026
Question

No me deja descargar el archivo de indesing de la nube

  • July 10, 2026
  • 4 replies
  • 45 views

Tengo un archivo de indesing en la nube el cual no me deja descargar.- Me tira error.-

Cuando quiero abrirlo en el programa lo abre y luego lo cierra.- 

Necesito recuperarlo porque es un archivo en el cual tengo que seguir trabajando!

[Moved to InDesign by a moderator]

4 replies

nik.m
Community Manager
Community Manager
July 22, 2026

Hi ​@Maia, just following up on the conversation here to check if you were able to download the file you were experiencing issues with? 

If not, please let us know and share the information that my colleague asked for. We’ll be happy to help further. 

 

Thanks, 

Nikunj  

Abhishek Rao
Community Manager
Community Manager
July 13, 2026

Hi ​@Maia

 

Thanks for reporting this, and I'm sorry you're experiencing this issue.

Could you please confirm your InDesign version, operating system and version, and whether this affects only this cloud document or all your cloud documents?

In the meantime, please try opening the document from both the Creative Cloud Desktop app and Adobe Home (Files | Adobe) to see if the behavior is the same. Also, sign out of the Creative Cloud Desktop app, sign back in, and try downloading or opening the document again.

If available, check the document's Version History and see if you're able to restore or create a copy of an earlier version. Ref: Revert to earlier versions of cloud documents | Creative Cloud

If the issue still persists, please share:

  • The cloud document link (if possible)

  • A short screen recording showing the issue

  • The exact error message displayed when the download fails

We'll be happy to investigate this further once we have these details.

Abhishek

yamato713108855
Community Expert
Community Expert
July 11, 2026

By "the cloud," do you mean Adobe Creative Cloud?
Or is it a different cloud service?

Also, is this topic related to Adobe Stock?

MaiaAuthor
Participant
July 11, 2026

hola! Si en Adobe Cloud.- Pero esta relacionado con Indesing.. No se porque me puso en Adobe stock??