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E
erins26285924
Participant
December 17, 2018
Answered

No option to download Indesign 2019

  • December 17, 2018
  • 2 replies
  • 1496 views

I've currently got Indesign 13.1 and my Creative Cloud isn't giving me the option to download version 14 (2019 version)?

I'm using Windows 8 Pro with Media Centre. Any suggestions?

    This topic has been closed for replies.
    Correct answer Rob de Winter

    Hey,

    You have to upgrade your Windows version to one of these:

    Windows 7 Service Pack 1 or Windows 10.... Windows 8 is not supported unfortunately...

    2 replies

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    December 17, 2018

    In addition to Rob's advice be aware that the earlier versions of Windows 10 do not support CC 2019. Make sure you have the latest Windows 10 update.

      BobLevine
      Community Expert
      BobLevineCommunity Expert
      Community Expert
      December 17, 2018

      The versions of Win 10 unsupported are those earlier than 1703. Those would be 1507, 1511, and 1607.

      Supported: 1703, 1709, 1803, 1809.

        R
        Community Expert
        Rob de WinterCommunity ExpertCorrect answer
        Community Expert
        December 17, 2018

        Hey,

        You have to upgrade your Windows version to one of these:

        Windows 7 Service Pack 1 or Windows 10.... Windows 8 is not supported unfortunately...

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