Participating Frequently

Question

No Proportional Resizing (Was: No propostionally resizing)

15 replies
520 views
Translate

I have recently upgraded both macOS (26.1) and InDesign (2026). Something that has always worked before in InDesign — resizing an image proportionally by holding down Shift and dragging — no longer works. The image’s proportions are no longer locked. Is this an InDesign issue, or should I blame MacOS?

Bug

M

Michael388613619e9d

Participant

I have the same issue, and I am not running Webroot.

Translate

Barb Binder

Community Expert

Hi @Michael388613619e9d:

Sharing your particular system information like the OP did allows us to help you faster.

What OS?
Which version of InDesign?
Did this just start happening after the update to v21?

In the meantime, restart your computer and then only start InDesign. Do the shortcuts work again?

~Barb

Translate

~Barb at Rocky Mountain Training

F

Figge BergquistAuthor

Participating Frequently

Now I’m a bit embarrassed. Of course, I should have tried a restart from the beginning — that’s basic. After restarting, it works as it should. Thanks, Barb!

Translate

Barb Binder

Community Expert

Are you running Webroot on your Mac? Webroot is the most commonly-cited application to interfere with InDesign's modifier keys. There are others, but let's start there. It's so common that they have the fix on their forums: https://answers.webroot.com/Webroot/ukp.aspx?pid=17&app=vw&vw=1&solutionid=1369&t=SecureAnywhere-Mac-Keylogger-protection-issue-disable-secure-keyboard-entry

~Barb

Translate

~Barb at Rocky Mountain Training

Peter Spier

Community Expert

Ah, yes. Webroot.

Translate

Frans v.d. Geest

Community Expert

It was always Cmnd+Shift on Mac to scale proportionally... Only shift is Photoshop.

Translate

F

Figge BergquistAuthor

Participating Frequently

According to ChatGPT (and many other answers online), only the Shift key is used to resize an image proportionally.

Translate

Frans v.d. Geest

Community Expert

Shift scales the frame, not the content (image); Cmnd+Shift scales both.

Translate

Bill Silbert

Community Expert

There have been many reports of performance issues using InDesign with Mac OS Tahoe. It is never a good idea to update to the latest Mac OS until several bug fixes and other patches have been released. As far as I can tell Adobe has not "blessed" Tahoe yet as fully compatible with Creative Cloud apps. If it is not possible to roll back your OS to Sequoia then you may have to put up with the issue that you've reported until more bug fixes and upgrades have been released by both Adobe and Apple. Staying up to date with the latest OS has become a thankless task.

Translate

M

Michael388613619e9d

Participant

I have this issue on Tahoe, but it only is an issue in InDesign 2026. I still have InDesign 2025 installed and it works correctly. So it is an issue with InDesign, not Tahoe.

Translate

Peter Spier

Community Expert

And have you tried resetting the prefs?

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.