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Mr. Met
Mr. Met
Inspiring
January 21, 2020
Answered

No rulers in new ID file

Not sure what I did but now whenever I open a new ID doc, there are no rulers. I tried quitting, rebooting app, make sure rulers are on. Type a sentence. Save. When I open a new doc, no rulers. How do I get a new doc to open with rulers? I know it's something basic but I'm having a brain freeze and google only returns "how to use rules and guides" which doesn't answer my question.

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Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
January 21, 2020

Hi there,

 

Thanks for reaching out. Make sure no document is open when you change the Ruler setting. Once done, all new documents will have the changed setting enabled.
When you open a document and then make change, it is applied to the current document opened only.

Hope it helps.

 

Regards,

Ashutosh

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8 replies

Mr. Met
Mr. MetAuthor
Inspiring
August 24, 2024

Okay it's July 2024 and I accidentally turned off rulers. I made InDesign active. I toggled rulers (hide and then show) so rulers are active. I go to create new ID file and no rulers. It's driving me nuts.

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jmlevy
Community Expert
jmlevyCommunity Expert
Community Expert
August 24, 2024

Okay it's July 2024 and I accidentally turned off rulers. 

I don't understand what you mean: InDesign was “active” if you were able to turn off rulers.

 

I made InDesign active.

So, what do you mean?

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Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
January 21, 2020

Hi there,

 

Thanks for reaching out. Make sure no document is open when you change the Ruler setting. Once done, all new documents will have the changed setting enabled.
When you open a document and then make change, it is applied to the current document opened only.

Hope it helps.

 

Regards,

Ashutosh

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    Mr. Met
    Mr. MetAuthor
    Inspiring
    January 21, 2020

    I was looking under prefs and document settings. Finally, I checked under view. It's weird that ID has prefs all over the place.

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    Ashutosh_Mishra
    Ashutosh_Mishra
    Inspiring
    January 21, 2020

    Glad to hear your issue has been resolved. Feel free to reach out if more assistance is required. We'll be happy to help. Thanks!

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