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jmlevy
Community Expert
jmlevyCommunity Expert
Community Expert
October 28, 2015
Question

Numerous InDesign server crashes

  • October 28, 2015
  • 1 reply
  • 691 views

We use InDesign Server CC 2014 (10.2.0.69) running on a Windows Server 2012 R2. We encounter a LOT of crashes and the crash reports refer mostly (99% of the events) to ntdll.dll as the faulting module, the other ones are MSVCR110.dll or StackHash.

What we tried: deactivate antivirus and running InDesign Server as Administrator. No luck.

Does it sound familiar to anyone?

Thanks!

This topic has been closed for replies.

1 reply

jmlevy
Community Expert
jmlevyCommunity ExpertAuthor
Community Expert
November 4, 2015

Problem solved: crashes were due to a third-party plugin.

Loic.Aigon
Loic.Aigon
Legend
November 5, 2015

Glad to hear it. Obviously, third parties plugins are item number one in the crashes solving checklist

Loic

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