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chrischav14574321
Known Participant
February 1, 2026
Question

InDesign Share for Review Link Fails to Update and Mobile Viewer Issues

  • February 1, 2026
  • 2 replies
  • 178 views

I’m experiencing two ongoing issues with InDesign’s Review feature that have been consistently reproducible for the past three months.
 

Issue 1: Review links fail to update on larger documents
 

When uploading a publication for review, I can no longer update the existing review link. A persistent error appears stating:
 

“There was a problem updating the artefact.”
 

This workflow functioned reliably until approximately three months ago. To rule out local issues, I tested the same document and process on a second machine, with identical results.
 

Through testing, I’ve found that if I halve the document size (testing both the first 30 pages and the last 30 pages independently to rule out a problematic element), the review link does update successfully. This suggests the issue is related to document scale rather than specific assets.
 

The publications I work on are graphically intensive magazines, typically around 2.5GB in total size. Images are linked, not embedded, with many PSD files used throughout.
 

Tests were performed on:

  • MacBook M1 (8GB RAM)

  • MacBook M4 (16GB RAM)

    Both running the latest versions of macOS and all Adobe software.

 

Issue 2: Mobile review viewer is no longer functional
 

Around the same time the update failures began, the mobile review experience also degraded:
 

  • Pinch-to-zoom and page navigation no longer work reliably on mobile browsers.

  • On iPhones specifically, the page navigator at the bottom does not consistently update the page being viewed when tapped.

 

This is a significant regression, as many of our writers rely on mobile review to proof and annotate their work. Both of these issues have added considerable time and friction to a workflow that was functioning well 3–4 months ago. I would appreciate any assistance in identifying the cause and resolving them.
 

Appreciate any assistance in solving these problems.

    2 replies

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    March 10, 2026

    Hi everyone, 

     

    Sorry for the delay in getting back to you, and thanks for sharing the detailed information about the issues you’re seeing with Share for Review. I understand how frustrating this can be, especially when it starts affecting a workflow that was previously working well.

    If you are still experiencing the issue with updating the review link, I would recommend going through this similar community discussion where the same error has been reported:
    https://community.adobe.com/questions-671/persistent-error-in-adobe-indesign-there-was-an-error-updating-the-artifact-887573?postid=7510902#post7510902

    Please try the suggestions highlighted in that thread and let me know if they help resolve the problem.

    Regarding the second issue with the mobile review experience, there is already a bug logged for this behavior and the team is actively working on a fix. I will keep you posted here as soon as I have any updates to share.

     

    Looking forward to hearing how it goes on your end. 

    Abhishek

    C
    chrischav14574321Author
    Known Participant
    March 27, 2026

    This is pretty much the same thing I was told nearly six months ago. The team are furious about not being able to proof via mobile. This is a relatively simple fix. Please escalate this bug with the team, it’s been long enough that this basic functionality is missing. Thanks.

      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      March 27, 2026

      We understand how frustrating it could be. We’ve followed up with the product team and shared the feedback. They are actively working on it. We’ll keep you posted on further updates from the team. 


      Thank you for your patience. 

       

      Thanks,

      Harshika

      Isra P
      Isra P
      Participant
      February 17, 2026

      I´m having the same trouble on updating a review of a more than 30 pages doc.

        C
        chrischav14574321Author
        Known Participant
        February 21, 2026

        Doesn’t look like Adobe care unfortunately.

        M
        MdesignAZ
        Known Participant
        February 26, 2026

        They only seem to care about the latest AI feature. 

        Share for Review has been glitchy since it was released back in 2020. They pushed it really hard, and then stopped improving it or fixing issues. 

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