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Inspiring
Aug 14, 2025 11:39 AM UTC
Answered

Only ONE Undo Available. Please help!

Windows 11 Pro with 48 GB of RAM

InDesign 20.4.1

InDesign is giving me fits. Yesterday it would not recognize certain fonts. So I downgraded from version 20.5 to 20.4.1. That fixed the font problem.

However, now I have a new problem. I can only Undo ONE TIME, or at the most (occasionally 2).

Troubleshooting so far: 

I have restarted InDesign.

Restarted the computer.

Rebuilt preferences and cache using this guide:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

Does anyone know what else I can try to get my unlimited Undos back?

I work at a very busy print shop and this nonsense is just killing me. 

Any help very much appreciated.

 

UPDATE: it also doesn't seem to want to remember settings, like "Show Import Options" when placing a file. Every time I place a new file I have to check that box--it used to remember my last choice on that.

EdwardCPICorrect answer
Inspiring
Aug 14, 2025 12:21 PM UTC

UPDATE: FIXED!

Did some more googling and Gemini suggested unchecking "GPU Performance" in Preferences. I did that and BOOM! I now have multiple undos back and InDesign remembers other settings, like "Show Import Options" when placing graphics.

Hope this can help someone else who has these problems.

What am I losing by unchecking GPU Peformance and why do I have to uncheck that to get multiple undos?

2 replies

sseelliss
Participating Frequently
Feb 9, 2026 7:25 AM UTC

My GPU is unchecked all the time anyway - so no true, global result.

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EdwardCPIAuthorCorrect answer
Inspiring
Aug 14, 2025 12:21 PM UTC

UPDATE: FIXED!

Did some more googling and Gemini suggested unchecking "GPU Performance" in Preferences. I did that and BOOM! I now have multiple undos back and InDesign remembers other settings, like "Show Import Options" when placing graphics.

Hope this can help someone else who has these problems.

What am I losing by unchecking GPU Peformance and why do I have to uncheck that to get multiple undos?

Translate