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open indd document on an other computer and lose quality of images

Forum|Forum|6 years ago
September 30, 2019
3 replies
2383 views

Hi,

I recently changed my professionnal computer, when I open indd files on my new computer all my images that where in PNG format lose quality.

when I open my document it says "nameofmydoc.indd [converted]

Why does he convert it ?

Any solution cause the problem occur on a professional catalog with more than 100 pages, I don't have time to re upload every source images.

This topic has been closed for replies.

Correct answer Barb Binder

Hi Jean-Julien: Any image over 48k (think tiny!) will be linked to the InDesign document unless you specifically embed them via the Links panel (not recommended). So whenever you want to move a file to a new location, always use File > Package to create a new folder with everything InDesign needs to open the file correctly and move that one. See https://helpx.adobe.com/indesign/how-to/indesign-package-files-for-handoff.html.

Another option is to simply store the file on a cloud-based server like the CC Server or Dropbox that you can access directly from another computer.

~Barb

Barb Binder

Correct answer

Community Expert

Hi Jean-Julien: Any image over 48k (think tiny!) will be linked to the InDesign document unless you specifically embed them via the Links panel (not recommended). So whenever you want to move a file to a new location, always use File > Package to create a new folder with everything InDesign needs to open the file correctly and move that one. See https://helpx.adobe.com/indesign/how-to/indesign-package-files-for-handoff.html.

Another option is to simply store the file on a cloud-based server like the CC Server or Dropbox that you can access directly from another computer.

~Barb

~Barb at Rocky Mountain Training

jean-julienh28816555Author

Participant

thanks a lot for your help, will be usefull in the futur !!

Barb Binder

Community Expert

Hi Jean-Julien:

It sounds like there are two issues at play:

You moved the .indd file to the new computer but did not move the images, or did not move them correctly. Always use File > Package to allow InDesign to gather all of the document's assets into a single folder, and then move that folder to the new computer.
The new computer is using a later version of InDesign that the original computer, which required InDesign to convert it to the format used by the newer version.

~Barb

~Barb at Rocky Mountain Training

jean-julienh28816555Author

Participant

Thanks, i didn't know images needed to be moved as well. I thought there where upload in the indd file like on ppt file or something

Mike Witherell

Community Expert

Likely your new computer has a newer version of InDesign on it. You are opening an older version of the InDesign file. InDesign automatically converts it to the latest version.

It might be that you are opening the InDesign file on the new computer and the links to the original image files are not present with it. If so, the links are "broken" to the original png files, and the view is lower-resolution.

On the other hand, the files might all be present, but the new computer with it's new InDesign might simply have its Edit > Preferences > Display Performance > set to Typical rather than the preferred High Quality.

Mike Witherell

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