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Wendy5C32
Participant
April 1, 2021
Question

OPENING FILES

  • April 1, 2021
  • 2 replies
  • 406 views

I am trying to open a booklet file which was created during a trial and it comes up with the error 'Either the file does not exist, you do not have permission, or the file may be in use by another application? I have paid my subscription but still no luck.

help please.

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2 replies

M
mjbelt
Participating Frequently
April 1, 2021

The Book File works as a collector to which you can link your InDesign documents.

1. The documents are missing and need to be relinked to the book file

or

2. Permission has to be updated - if you on a Mac Get Info (CMD I)

and update Sharing & Permissions

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 1, 2021

    Hi @Wendy5C32 

    How are you trying to open it?

    • From the recents list or Home Screen?
    • File > Open?
    • Mac Finder / Windows File Explorer, then right-click?

    Do you see the booklet in Finder / File Explorer?

    ~ Jane

    W
    Wendy5C32Author
    Participant
    April 1, 2021
    Recent.
    Thanks.




    Sent from my Galaxy


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    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    April 1, 2021

    Did you try File > Open or right-click > open from Finder/File Explorer? If not, please try that.

     

    ~ Jane

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