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Participant
November 30, 2024
Question

opening issues

  • November 30, 2024
  • 2 replies
  • 337 views

Hello everyone, I've been trying to open the indesign app on my Mac for about three days now.
Every time I click on the program, it seems to open and then it just stops suddenly.
I've tried uninstalling and re-installing and the problem persists--I'm writing my thesis and it's a big deal if it doesn't work! has anyone had similar experiences? what could be the problem? Thank you very much

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2 replies

Robert at ID-Tasker
Legend
November 30, 2024
BobLevine
Community Expert
Community Expert
November 30, 2024

What operating system (exact build number, please), what version of InDesign, how much RAM?

Do you have Magnet installed? If so, deactivate it.

Participant
November 30, 2024

ok so I have MacOs Ventura version 13.2.1, 2025 InDesign and 8gb RAM (hope I replied correctly)

Actually I don't know what's Manet but I don't have it 

thank you!

Robert at ID-Tasker
Legend
November 30, 2024

@serena_burber

 

I think you should upgrade update your OS.

 

And 8GB of RAM might not be enough.