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Ben__P
Known Participant
March 18, 2024
Question

Opening saved Indesign file shows another file open for a bit

  • March 18, 2024
  • 1 reply
  • 281 views

Running latest version of Indesign - V19.3

Mac OS Sonoma 14.4

 

If I have a file open in Indesign, and then go to open a previously saved Indesign file by double clicking on the file in its folder. The file will open, but I will see a different file in it's place for a bit. This would be showing the last file open. After maybe a minute it will revert to the correct file. Zooming in and out does not work. I will minimize the window to the dock and then back again, this sometime forces it to load the correct preview. Really annoying, is this a glitch in Indesign? I have trashed preferences with no change.

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    1 reply

    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    March 18, 2024

    First, try the standard troubleshooting steps:

     

    https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

     

    If it doesn't help, then let us know:

    -what Mac/monitor you're using,

    -how do you view files in InDesign (in tabs, with or without application frame etc.) and if if changing such settings makes a difference,

    -when did the problem start, can you associate it with any software/hardware change/update.

    B
    Ben__PAuthor
    Known Participant
    March 19, 2024

    Hi Leo,

     

    I have done the clearing of preferenches, cache, and full uninstall of the software with all supporting files. No change. It seems to be random, I cannot figure out a pattern at the moment.

     

    - I am using an M1 Max - 14" MacBook Pro plugged into a Samsung Viewfinity S9 5K 27" screen.

    - Application frame is turned off. Files open in tabs. No hardware change, think it came with an update but can't remember exactly. 

     

     

     

    leo.r
    Community Expert
    leo.rCommunity Expert
    Community Expert
    March 19, 2024
    quote

    - Application frame is turned off. Files open in tabs. No hardware change, think it came with an update but can't remember exactly. 


    By @Ben__P

     

    Just to make sure: did you try to turn Application Frame on?

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