Outage? All previous Publish Online documents don't load; can't update previously published document

Forum|Forum|1 year ago
November 14, 2024
11 replies
890 views

I'm posting this as one question because I suspect they are symptoms of the same issue--no published online documents seem to be working, at least for me.

Today I finished updating a document that I had previously published online. But when I tried to update it, the dropdown menu wouldn't populate with *any* of my previously published documents.

I pulled up my publish online dashboard in the browser, and all of my previously published online documents are listed. But, when I click on them, I get a 503 Server error. Every single one!

I suspect that's why the previously published list won't populate.

It seems to happen with others publish online documents as well. (Browsing this forum it's easy to find links people dropped for troubleshooting. None of them work for me, all 503 server errors.) I don't see an outage report for online publishing on the Adobe status page, but I also don't see it as an option in the dropdown either.

This topic has been closed for replies.

C

charmcatAuthor

Participating Frequently

It's working again!

M

Matt255787255ecw

Participant

Morning, I'm having exactly the same issue - just as I was hoping to convince my company that this could be a viable solution for sharing animated support pubs. I hope they get the issue resolved really quickly as I need to get a presentation together. Is this a regular occurence or relatively rare?
m.

T

Tim388097729sta

Participant

Same issue here - why is it not on status.adobe.com? Obviously something is down and hopefully Adobe is working on resolving it. It is a huge problem, when our published documents does not work!!