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Participant
October 13, 2022
Question

Packaged PDF not printing right.

  • October 13, 2022
  • 3 replies
  • 309 views

Building an Ad and ran into an issue. 
All images are CMYK. Intent for file is set to Print. Process color.

If I print directly from the file, It prints fine.
Yet if I package it or export it to a high-quality print PDF. No color conversion.

 

PDF prints come out completely wrong.

Skin tones are more orange. Yellows are pink. Black stroke lines become blue. 

 

All the other ads I've worked on never gave me such issues. Is there something I am missing?

 

 

This topic has been closed for replies.

3 replies

Willi Adelberger
Community Expert
Community Expert
October 15, 2022

Why are all images converted? Leave them in RGB.

If the add shall be placed in another file it should be PDF/X-4.

Bill Silbert
Community Expert
Community Expert
October 14, 2022

You did not mention whether the color appears correct in the PDF when it is viewed onscreen rather than printed. If it does look OK onscreen then make sure that for printing you first make sure that the Color Settings (accessed through Edit>Color Settings in both Photoshop and InDesign—first and second pictures below) match one another before exporting the PDF. Then in Acrobat when you go to print the PDF click on the "Advanced" button in the Print dialog window to access the Advanced Print Settings (picture on the right below). In that window make sure that the Color Profile Setting matches the settings from InDesign and Photoshop.

Participant
October 14, 2022

Turns out it was a transparency issue that I was able to resolve when exporting the file to a PDF by flattening the transparency. 

Willi Adelberger
Community Expert
Community Expert
October 15, 2022

Only the last output in a workflow should flatten transparency, not PDFs for placing in other files.

Participant
October 13, 2022

Attached below are the proofs with the wrong colors alongside screenshots of the file on screen. I even checked the printer and none of our inks are low. I even went as far as making sure the files were set to u.s. webcoated swop v2 everywhere I could.

Inspiring
October 14, 2022

Looks like a printer calibration issue. Can't tell without knowing your RIP environment and printer.