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A
ayrtonoropeza
Participant
March 11, 2021
Answered

Page background missing in some pages and document broken

  • March 11, 2021
  • 1 reply
  • 1603 views

I’m having an issue that could do away with a week’s worth of hardwork, so I’d really appreciate if somebody could help me out with this without having to re-typeset everything.

 

For reasons unknown, six pages in my document have lost their default, white background color, and when I go to my Preview Mode (W) or Fullscreen Preview (Shift + W) it becomes pitch black. Since I have my pasteboard color set to black, I can’t see my black text when I’m working on Normal mode, but changing the pasteboard color showed me that my body copy is still there.

 

 

 

I’m almost shure this goes beyond a mere aesthetic setting, because my document is basically broken: the page numbers in those six pages aren’t showing correctly (it displays “PB” rather than the current page number), and whenever I try to add a new blank pages between any of those six bugged pages, InDesign crashes instantly.

 

 

My content is still there, so I’m guessing this might be easier to fix than it seems, but I’ve exhausted all my InDesign knowledge and I haven’t been able to figure out what went wrong. I searched for “indesign page background missing” and some other similar queries, and couldn’t manage to find anything remotely similar to my problem, which led to write my own post and ask for help, since this is rather urgent.

 

I apologize in advance if the fix for this issue turns out to be rather obvious or easily findable in the forum, but I’ll be really thankful if somebody could lend me a hand to get this fixed today.

Correct answer Mike Witherell

Try an Export to IDML. Then open the IDML file and Save As to an INDD InDesign file. This will help test to see if it is a file corruption.

A second try would be to trash/reset InDesign preferences.

1 reply

Mike Witherell
Community Expert
Mike WitherellCommunity ExpertCorrect answer
Community Expert
March 11, 2021

Try an Export to IDML. Then open the IDML file and Save As to an INDD InDesign file. This will help test to see if it is a file corruption.

A second try would be to trash/reset InDesign preferences.

Mike Witherell
    A
    ayrtonoropezaAuthor
    Participant
    March 11, 2021

    Thanks! The Export to IDML seemed to do the trick, and I can’t find any noticeable differences between the new .indd and the old one. I thought exporting to another format would imply the loss of some data or editability, but maybe that’s because I don’t quite understand how the IDML format works and what its purposes are. Next time I have problems I’ll try that (as well as the Reset preferences part, which I tend to forget when something breaks and I start panicking) before bothering people on the forum.

     

    But you, sir, just saved my work day with that incredibly quick response, so thanks again.

     

    A.

    Scott Citron
    Scott Citron
    Legend
    March 11, 2021

    The .idml format is ostensibly for creating ID documents that can be read by earlier versions of the software. It works by stripping out native InDesign code and converting it to XML. Linked graphics are ignored and not included or embedded. The result is a very lightweight file that can be easily shared with others. 

     

    Although I don't think .idml was invented as a way to troubleshoot .indd files, somewhere, someone discovered that exporting to .idml and re-opening the file as .indd was often effective in fixing vexing problems.

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