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Participant
April 2, 2019
Answered

Page failed to load

  • April 2, 2019
  • 1 reply
  • 5691 views

Opening screen says "Page failed to load"

Below it gives a URL that no longer exists. I do not know how to relink.

    This topic has been closed for replies.
    Correct answer Steve Werner

    I have little information. The program hasn't been opened in weeks. Then when it was opened today this error showed up. It appears that files can still be opened, edited and saved. I want to ensure this error will not cause any problems. I am not entirely sure what the link is for in the first place

    I uninstalled and reinstalled InDesign but the error persists.


    It appears to be a server-related error. I would move the file and its links to your local computer and try opening it from there.

    If you cannot do that, then you need to consult your server administrator.

    1 reply

    Derek Cross
    Community Expert
    Community Expert
    April 2, 2019

    Which version of InDesign and OS?

    Had you added a Hyperlink to an InDesign document?

    brycesensAuthor
    Participant
    April 2, 2019

    2019

    WIndows 7

    No unusual hyperlinks. Only links to files on our server.

    Derek Cross
    Community Expert
    Community Expert
    April 2, 2019

    It's not clear what led to this issue – can you be more descriptive?