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Legend
May 5, 2025
Answered

PDF export result different between two documents with identical page

  • May 5, 2025
  • 3 replies
  • 208 views

Hello!

Once again, I have a more or less weird effect: an address on the last page of a PDF exported by Indesign results in an odd display in Acrobat, but only in one document of many that use the same last page design.

Correct PDF result: 

Weird PDF result:

The text in those boxes is identical, all with identical format settings. I even copied the affected text box from the working document to the one where the crap comes out and put it in the same position. Of course, I use the same PDF export dialog and settings. No matter what I tried, it always comes out as such. No clue, what happens here and why.

Thanks for any idea.

 

Addition: going into edit mode in Acrobat reveals something.

Working PDF:

Crap PDF:

 

Correct answer Doc Maik

Sorry to all of you, found it. Not my fault how this got done, but I should have seen it.

The actual address box is on a parent page and fine. Someone had placed a copy of the address box on the last page of the document to which the parent page is applied, so the copy would hover over the original. The copy, however, was not fully showing all text. Simple reason, big confusion. 

3 replies

Doc MaikAuthorCorrect answer
Legend
May 6, 2025

Sorry to all of you, found it. Not my fault how this got done, but I should have seen it.

The actual address box is on a parent page and fine. Someone had placed a copy of the address box on the last page of the document to which the parent page is applied, so the copy would hover over the original. The copy, however, was not fully showing all text. Simple reason, big confusion. 

Robert at ID-Tasker
Legend
May 5, 2025

@Doc Maik

 

Check if used style(s) have the same style in BasedOn property - and if that's any of the "built-in" ones - the ones in [ ] - if they have exactly the same formatting.

 

Because, what you're describing is exactly such situation - text gets different formatting after copying to another document. 

 

Or you can make a test - copy TextFrame from the BAD doc to the GOOD doc - to see if the problem will "follow". 

 

Anubhav M
Community Manager
Community Manager
May 5, 2025

Hello @Doc Maik,

Could you share a link to a sample InDesign / PDF file along with screenshots of the settings used after uploading them to a file-sharing service like Google Drive/Dropbox/etc, so I can check it on my end?

Note: While sharing the file, kindly make the link public and enable the option to Save a Copy/Download (if available) under link settings.

Looking forward to hearing from you.
Anubhav