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Participant
Dec 19, 2025 4:15 PM UTC
Question

Please Help me. Error Code 6: Unable to Open Damaged InDesign File After PDF Export

Hi team, I’m currently facing a problem. This is the second time my InDesign file has encountered Error Code 6 and become damaged. I’m unable to open the file. I urgently need this file at the moment, so I would really appreciate your help in fixing it. Thank you.

5 replies

leo.r
Community Expert
Community Expert
Dec 19, 2025 5:03 PM UTC

What are your InDesign and operating system versions? Does it happen with the same file or different ones? Can you recover an earlier file version from backup?

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Harshika Verma
Community Manager
Community Manager
Dec 19, 2025 5:17 PM UTC

Hi Alfi Suraya38014473ov1m,

 

Thank you for reaching out, and sorry to hear you're encountering an error while opening the InDesign file. In addition to what our expert has asked, could you please also try the suggestion shared in this post?

If that doesn't help, please share the affected file with the team at idfile@adobe.com. The team will investigate the issue with the file and keep you posted.

 

Thanks,

Harshika

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Participant
Dec 19, 2025 5:20 PM UTC

Yes, I have already tried all the suggestions provided by Adobe, but unfortunately none of them worked. I have also sent an email and requested assistance to help repair the file.

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