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Robert L Zetterberg
Participant
January 23, 2025
Question

Plug-in crash in InDesign / Mac

  • January 23, 2025
  • 1 reply
  • 102 views
 

Created a book using your plug-in, but as soon as I try to send it (starting creator via InDesign) the program shuts down. I have updated everything possible and also tried later versions of InDesign as well.

I’m using CC Library for some vector-based images, but otherwise, only regular images and text. Around 50 pages.

What to do?


1 reply

Robert at ID-Tasker
Robert at ID-Tasker
Legend
January 23, 2025

By "your" you mean Adobe's plug-in? 

 

Do you get any errors? 

 

What OS and InDesign versions? 

 

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
January 23, 2025

Hi @Robert L Zetterberg,

 

As the expert suggested, we would need the below details to get to the bottom of this: 

1. Are you still on latest version of InDesign or downgraded already ? Please share the details of the OS as well? 

2. What is the name of the plug-in which causes the crash? If possible, share the link for it. 

3. If you haven't already, please submit the crash report by mentioning some specific distinguishable comment in the comments section (in crash reporter dialog box). 

 

Moreover, I found this helpx which might be helpful: https://adobe.ly/3PMhC1D

 

Let us know if it helps. Will look forward to hear from you. 

 

^

Abhishek

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