Preview mode - pages shift/move/glitch

Question

Hi !

So, I never had this problem before but it started a while ago... when I make slideshows I always use A3 format, non facing pages. But when I use preview mode and go through the slides, some slides seem to move 1mm downwards, and then the next slide is fine again.

Its extremely annoying cause I want to be able to smoothly go through the slideshow and now some pages seem to 'glitch'. I have no idea what I did, I reinstalled indesign a couple of times already and got the latest version of Indesign. Does anyone know how I could solve this? I assume it might be some of the document presets or page settings?

Eugene Tyson · Accepted Answer

It's not entirely clear what could be causing the issue.

Here's a few things to try:

If a document is not behaving well then try

File>Export

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

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Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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