print window shows "save" but not "print"

Forum|Forum|8 years ago
April 22, 2018
2 replies
463 views

I am using ID CC 2018 and an Epson XP-640 printer. Today I printed an ID document twice, made some changes, and tried to print again. Now the ID print window shows "Save" where the "Print" button should be. This saves the setting (which is irrelevant, as it's the default). I've restarted ID, replaced the preferences, and restarted the computer. I've also replaced the printer in system preferences. I was able to save the document as a PDF and print it, which indicates there is a sudden ID problem

printing documents

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Correct answer Bill Silbert

In your Print Window does your "Printer:" show as PostScript Files as in the screen shot below? In that case you would get the "Save" option rather than the "Print". If you change the Printer back to your printer in that field then the problem should be gone.

G

Grundoon GroundhogAuthor

Inspiring

That did it! Many thanks.

Bill Silbert

Community Expert

Happy to help.

Bill Silbert

Correct answer

Community Expert

In your Print Window does your "Printer:" show as PostScript Files as in the screen shot below? In that case you would get the "Save" option rather than the "Print". If you change the Printer back to your printer in that field then the problem should be gone.

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