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Participant
June 20, 2020
Question

Printing - Indicates an error for PNG images

  • June 20, 2020
  • 4 replies
  • 701 views

Hi there.

I'm sorry, unfortunately I don't really speak English well. I would have a problem with InDesign, I'm using the 2018 version. I tried to reinstall the program several times, but unfortunately it didn't solve the problem. I want to create a PostScript file (this is the format the printer asks for). I also set everything up properly, but unfortunately I get an Adobe Print Engine error all the time. During my experiments, it turned out that if I inserted a PNG image into the project, I would write the error for some reason. If you don't have PNG inside, you'll be able to generate the file without a hitch, and I don't understand why this error occurs. Can you help me, what can I do to allow "printing" in PNG format as well? I can't use PostScript or any other printer through the program.

Thank you in advance for your answers and help!

This topic has been closed for replies.

4 replies

Willi Adelberger
Community Expert
Community Expert
June 21, 2020

Why do you use PNG on the first place? I always recommend to avoid PNG and EPS files as pestilence. Don't use them in InDesign.

Use PDF/X-4 (never use X-1a or X-3!!!! as they have similiar problems as EPS) or AI files.

If you have images with transparency, use PSD.

If you have images combined with text use PDP (Photoshop PDF).

 

For Output do only PDF, never PostScript.

If the printer asks for PostScript, find a different printer and if you cannot change, export as PDF/X-4 and save from Acrobat Pro out of that PDF an PostScript. Why does the printer not accept PDFs?

Geоrge
Legend
June 21, 2020

png and eps is an evil. Nevertheless in Adobe knows about this bug and fix will be released soon.

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
Legend
June 20, 2020

Please tell us

1. The exact error message

2. The PPD you choose when printing

9072ricsiAuthor
Participant
June 20, 2020

Hi,

 

1. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

 

2. Adobe PDF

9072ricsiAuthor
Participant
June 20, 2020

I just checked it out, unfortunately it doesn't allow PDF either, there's the same bug