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Question

Printing Issue Blue Line

Forum|Forum|4 years ago
June 26, 2021
5 replies
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A while back I did a project in InDesign. All went very smoothly, everything looked nice, I exported the jpg file from InDesign and moved on. Then, I decided I wanted to print this project. I took it to a professional photo printing shop and it came out like the image below. There is a blue line on the left side of the peice. This blue line did not show up on the jpg image I exported from InDesign, nor did it show up in InDesign while I was working on it. Can someone please help? I wanted to give this as a gift.

Thank you.

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Community Expert

Community Expert

I concur with everyone else, if it's not in the image or the original files then it's a printing issue.

Brad @ Roaring Mouse

Community Expert

Community Expert

Agreed. Printing issue.

Looks like their printer was sitting unused for awhile, and there was some contamination in the jets which worked itself out as the print progressed.

Community Expert

Community Expert

I agree with both Rob and Bob. First thiung is to ask the printer to look at the jpeg on screen again and reprint the file.

Community Expert

Community Expert

I can see there is a blue glow on the left column of images. If it’s not in the exported image, then it’s likely a printer problem.

Community Expert

Community Expert

Not without seeing the file, but why are you exporting to JPG instead of PDF?