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kategoad_natp
kategoad_natp
Participant
February 15, 2018
Answered

Printing Issue on Publish Online

  • February 15, 2018
  • 1 reply
  • 405 views

I have been creating a interactive pdf that is printable. I've got the page set up as landscape, but it prints as if a portrait.  It looks like this online:

But when I print, it does this:

I've tried a few of the different things, changing my preferences within the document. Combing through the menus to see if there's anything that I can do. I'm coming up empty.

    This topic has been closed for replies.
    Correct answer kategoad_natp

    You are NOT printing to PDF. All that is happening is that in addition to publishing to Publish Online you are also exporting and uploading a PDF. This in turn allows readers to download that PDF.

    Again, this is NOT an InDesign issue.


    OK, I figured out what the issue was. Instead of printing, if you hover on the bottom of the screen, it gives you a few options. If you download then it opens another browser that allows you to print.

    It's just a bit clunky and not immediately apparent.

    1 reply

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    February 15, 2018

    That is NOT a PDF and this has nothing to do with InDesign. Check your printer setup and make sure it's set to properly print the web page your printing.

    If you want a PDF then export a PDF and print that from Acrobat.

    kategoad_natp
    kategoad_natpAuthor
    Participant
    February 15, 2018

    Maybe I misspoke.

    When I publish online with the option checked to print to pdf:

    It does not center the image once I try to print to pdf (or to paper for that matter). I've confirmed all settings on both my browser and my printer. Tried across platforms and devices. Other web pages print just fine to both pdf and print. If it was a printer issue, then other sites/documents would have similar problems. I specifically set up a printer preference to force landscape, but to no avail.

    Does anyone else have any ideas?

    BobLevine
    Community Expert
    BobLevineCommunity Expert
    Community Expert
    February 15, 2018

    You are NOT printing to PDF. All that is happening is that in addition to publishing to Publish Online you are also exporting and uploading a PDF. This in turn allows readers to download that PDF.

    Again, this is NOT an InDesign issue.

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