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Question

Problem displaying and exporting images in indesign on mac

Forum|Forum|1 year ago
February 19, 2025
4 replies
1410 views

Bonjour à tous,

Depuis la mise à jour de Sequoia, je rencontre des problèmes pour la gestion de l'afficheage et l'export des images, dans indesign, photoshop et after effect.

Lorsque je mets le mode l'affichage de qualité supérieur, mes images apparaissent avec des bandes de couleurs, comme si elles etaient déteriorée ou corrompues. Si je les ouvre sur photoshop pour vérifier c'est identique alors qu'elles étaient correctes encore la semaine dernière.

Cela se produit également lors de l'export en pdf pour l'impression.

J'ai cherché sur intenet mais je ne trouve rien.

J'ai essayé d'installer des versions ultérieures mais cela ne change rien.

Je suis desespérée! Quelqu'un a-t-il rencontré le même problème?

Versions installées

Indesign 20.1

Photoshop 26.3

After effect 25.1

Mac Book Pro 16" 2021

Apple M1 Max

Sequoia 15.3

Dave Creamer of IDEAS

Community Expert

Are you saving the files locally or on a server? Are you using a VPN?

David Creamer: Community Expert (ACI and ACE 1995-2023)

A

Aurélie5E80Author

Participating Frequently

I always save to a server and I have a VPN.

But even when I save locally, the images inside are damaged.

Abhishek Rao

Community Manager

Hi @Aurélie5E80,

Is the issue limited to a particular file or happens to all the files? Have you tested this in a new document? Since the images appear damaged even when saved locally, could you share a sample InDesign file with us for testing? You can package the file following the steps here: https://adobe.ly/3YdCweD

Also, are you using an external or secondary monitor where you notice this issue? If so, try disconnecting it and see if the problem persists on your main display.

Additionally, I’d recommend testing this on the latest InDesign pre-release version 20.3, which is available via Creative Cloud. Article on how to access pre-release versions: How to join Creative Cloud pre-release programs.

Let me know how it goes! Looking forward to your update.

^
Abhishek

leo.r

Community Expert

how much RAM do you have?

A

Aurélie5E80Author

Participating Frequently

Hello,

32 GB

leo.r

Community Expert

32 GB
By @Aurélie5E80

Ok then RAM is unlikely your problem.

Still, open Activity Monitor from Applications > Utilities folder; Memory tab. Do you see anything suspicious there like Memory Pressure in the yellow or red?