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November 28, 2025
Question

Problem with exporting to PDF

  • November 28, 2025
  • 1 reply
  • 91 views

My large two-page file won't export; when I try to export it, the program freezes and immediately closes.

1 reply

Harshika Verma
Community Manager
Community Manager
November 28, 2025

Hi @ismael_fernando_7622,

 

We appreciate you reaching out, and apologize for the difficulties you're experiencing. Could you please let me know which version of InDesign and operating system you are using, and confirm if the freezing/closing occurs only with this particular two-page file or with other documents as well? Additionally, it would be useful to understand if the file was initially created in an earlier version of InDesign.
While you investigate that, please attempt to export again after saving the document as IDML, reopening it, and then saving it as a new INDD file. Also, please inform me if InDesign displays the Adobe Crash Reporter window upon closing, so we can guide you on the best next steps.

We look forward to your response, so we can proceed with troubleshooting together.

 

Thanks,
Harshika