Problem with hyperlinks from imported word doc

Question

I have a tricky problem with text hyperlinks from an imported word document. Half of the text links work fine, half the links not only do not work (in the PDF), but I can't even edit them in InDesign (2023) to fix them. When I select the text and right click, the hyperlink (and edit hyperlink) command are missing from the drop down menu. They also don't show up as hyperlinks at all in the Hyperlinks dialogue box. The only way to fix at present is to delete the text and retype it, then manually apply a new hyperlink. This is just too much work in a large doc. Anybody come across this? Anybody got an easier fix than mine? What's going on?

Eugene Tyson · Accepted Answer

How are you importing the word doc?

Have you tried other methods?

You could 1) Copy and Paste the text from Word (and in preferences set the retain all styles/markers etc.)

2) Drag and drop the Word File to InDesign

3) File>Place

Is the word doc a .docx file? If so - try saving as a .doc file.

And I just hope the link works as in the Word File already - I presume it does - can you confirm?

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