Skip to main content
C
C_Nastea2041
Participant
May 6, 2025
Question

Problem with the file

  • May 6, 2025
  • 3 replies
  • 234 views

Hi, my file isnt working, i can open it but then i cannot click on anything it stops and doesn't allow me to even save it on my computer. I have it saved now only as an indesign file. I treid everything chatgpt says and it still doesnt allow me to work in it or even click ones somewhere. What can I do? Thank you very much, really needing help

3 replies

Mike Witherell
Community Expert
Mike WitherellCommunity Expert
Community Expert
May 6, 2025

Interestingly, the main typeface used here, Kaiti TC, is described as an iOS 10 (2016) operating system font.

That doesn't seem right.

Mike Witherell
Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
May 30, 2025

Hi @C_Nastea2041,

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue? Please feel free to update the post with the solution that worked for you or if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

jmlevy
Community Expert
jmlevyCommunity Expert
Community Expert
May 6, 2025

As @Robert at ID-Tasker said, your file works perfectly. Maybe you have 2 monitors and a warning message (you didn't see) was on the second one.

    Robert at ID-Tasker
    Robert at ID-Tasker
    Legend
    May 6, 2025

    Your file works pefectly fine for me - but try attached version.

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices