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ManoloMoly
Participant
November 29, 2022
Question

Problemas en el uso normal de Indesing en PC

  • November 29, 2022
  • 1 reply
  • 241 views

Hola. Tengo un portátil nuevo en el que he cargado Photoshop, Illustrator, Acrobat e Indesing. 

Todos funcionan correctamente excepto Indesing. Abre con normalidad pero al trabajar cualquier documento hace una serie de barridos raros, vibraciones y se duplica la pantalla ¿?¿?... (adjunto fotos y vídeo...)

He desinstalado y vuelto a instalar 2 veces, pero el problema no se va. Y hablamos de un portátil nuevo, con 16GB de RAM y 500 gB de espacio (SSD). 

¿Alguien me puede echar una mano? Gracias

 

This topic has been closed for replies.

1 reply

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
December 2, 2022

Hi @ManoloMoly,

 

Thank you for reaching out, and sorry for the bad experience. We would love to investigate the issue and help you.

 

  • Could you please share the version of InDesign installed on your machine?
  • Are you connected to an external monitor?
  • Please ensure all the computer drivers are up-to-date.
  • Please open InDesign in safe mode and let us know if the problem persists.

 

We will try our best to help.

 

Thanks,

Harshika

 

 

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